FAQs

Got questions? We have answers.

Here are our answers to the most common questions we’re asked. If you can’t find what you’re looking for below, please get in touch and we’ll be more than happy to help.

What is Kids Giving Back?

Kids Giving Back is a Sydney-based not-for-profit organisation that offers meaningful, hands-on volunteering experiences for children, teens, and families. Our programs aim to nurture empathy, community engagement, and a lifelong commitment to giving back.

How can I get involved?

Parents: We run various programs for children and families throughout the school term as well as during school holidays. Learn about our kids and teens programs.

Schools: If you’re looking to incorporate purpose-led activities and volunteering experiences into your curriculum, learn about our school programs.

Corporates: We can design a family friendly CSR program for your staff and their families. Learn about our corporate service programs.

What happens if one of my family members has allergies?

Our kitchen is completely nut-free. We are experienced in accommodating participants with a range of allergies and can create personalised plans where needed. This might include participants wearing gloves when handling ingredients or being assigned alternative tasks to avoid allergen exposure. If you have specific concerns, please contact us – we’re committed to providing a safe and inclusive experience for everyone involved.

Where are you located, and where do you run your programs?

We hold most of our community programs at the Kids Giving Back hub in Paddington, Sydney. But we can also run our school and corporate programs in your location.

Why do I need to pay to volunteer?

Although we’re a not-for-profit organisation, every program we run incurs costs – and the fees you pay help us cover staffing, resources and other overheads.

Any profits made go directly back into the organisation, so that we can continue to give young people and their families an avenue to help those in need.

Can volunteering improve mental health?

Yes! Studies show that being kind helps stimulate the production of serotonin – which is associated with feelings of happiness and wellbeing.

Research also suggests that young people who volunteer experience better mental health, more confidence and stronger social relationships. They also cultivate employability skills and contribute to building better communities.

(Source: Australian Research Alliance for Children and Youth (ARACY 2015))

What is your cancellation policy?

Cancellation Policy:

  • Full refunds are available for cancellations made 15+ days in advance.
  • 50% refund or transfer to another session if cancelled 8-14 days in advance.
  • No refunds or transfers within 7 days of the session.
Do you run programs outside NSW?

Currently, our programs are available only within New South Wales.

Still have questions? We are here to help!

What we’ve achieved

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Schools

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Corporate groups